OurAmericanTravels Reno Airport
Airport Guide

Reno Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Reno Airport.

RNOIATA code
USCountry section
North AmericaRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 4 miles (6 km) southeast of Downtown Reno.

Address

  • 2001 East Plumb Lane,
  • Reno,
  • NV 89502,
  • USA

Airport Codes

  • IATA: RNO
  • ICAO: KRNO
Airport Reviews

Reno Airport Reviews & Rating

Read 10 traveler stories for Reno Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Parking payment machine failed twiceRenee from Austin, TX | Parking Payment | Reviewed March 9, 2026
★★☆☆☆ 1.5

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Reno Airport on March 9, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedNina from Phoenix, AZ | Baggage Claim | Reviewed June 28, 2026
★★★★☆ 4.4

After a long flight, I mostly wanted the bags to come out quickly. At Reno Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsVictor from Seattle, WA | Departures Flight Status | Reviewed September 29, 2026
★★☆☆☆ 1.9

The departure board near the check-in hall showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Reno Airport, the screens and announcements need to match faster during gate changes.

Review: Clear signage made the connection easierGeorge from Chicago, IL | Terminal Signs Connections | Reviewed March 9, 2026
★★★★★ 4.7

I had a short connection and expected to get lost, but the signs inside Terminal 2 were easy to follow. The walking route, gate numbers, and transfer signs at Reno Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyChris from Denver, CO | Special Assistance | Reviewed July 7, 2026
★☆☆☆☆ 1.1

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Reno Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearStephen from Canton, CT | Lounges Customer Service | Reviewed September 29, 2026
★★☆☆☆ 1.6

The lounge desk in International Terminal gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Baggage claim took too longPatricia from Toronto, ON | Baggage Claim Customer Service | Reviewed April 24, 2026
★★☆☆☆ 1.5

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on April 24, 2026, that wait felt endless.

Complaint: Restroom condition was poorTanya from Orlando, FL | Terminal Cleanliness | Reviewed July 7, 2026
★★☆☆☆ 1.9

The restroom closest to our gate in Terminal A needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Reno Airport.

Review: Immigration queue was managed wellAman from Jersey City, NJ | Immigration Arrivals | Reviewed January 12, 2026
★★★★☆ 4.3

The immigration line looked long at first, but staff opened extra desks and kept families together. On January 12, 2026, the queue at Reno Airport moved better than I expected for an international arrival.

Complaint: Security line moved with no explanationRobert from Brooklyn, NY | Security Wait Time | Reviewed April 24, 2026
★★☆☆☆ 1.5

The security checkpoint at Reno Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 2, but nobody explained which line was actually open. By the time I reached screening on April 24, 2026, several people around me were worried about missing boarding.

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