OurAmericanTravels Panama City Airport
Airport Guide

Panama City Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Panama City Airport.

PTYIATA code
PanamaCountry section
central americaRegion

Social Media

  • Official social media channels are not listed on this page.

Contact Details

  • Email: informacion@tocumenpanama.aero

Location

The airport is 24 km (15 miles) northeast of Panama City.

Address

  • Address details are not available on this page.

Airport Codes

  • IATA: PTY
  • ICAO: MPTO

Contact Numbers

US & CanadaUS and Canada contact line
MexicoMexico contact line
Global Toll-FreeGlobal toll-free contact line
Airport Reviews

Panama City Airport Reviews & Rating

Read 10 traveler stories for Panama City Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.1out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Wheelchair assistance was not readyCarlos from Seattle, WA | Special Assistance | Reviewed July 7, 2026
★☆☆☆☆ 1.4

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Panama City Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearMark from Chicago, IL | Lounges Customer Service | Reviewed September 29, 2026
★★☆☆☆ 1.9

The lounge desk in Terminal 3 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationMary from Denver, CO | Security Wait Time | Reviewed April 24, 2026
★★☆☆☆ 1.5

The security checkpoint at Panama City Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 2, but nobody explained which line was actually open. By the time I reached screening on April 24, 2026, several people around me were worried about missing boarding.

Complaint: Restroom condition was poorMichelle from Canton, CT | Terminal Cleanliness | Reviewed July 7, 2026
★★☆☆☆ 1.7

The restroom closest to our gate in Terminal 1 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Panama City Airport.

Review: Immigration queue was managed wellAlba from Toronto, ON | Immigration Arrivals | Reviewed January 12, 2026
★★★★☆ 4.1

The immigration line looked long at first, but staff opened extra desks and kept families together. On January 12, 2026, the queue at Panama City Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenRenee from Orlando, FL | Terminal Facilities | Reviewed April 24, 2026
★★☆☆☆ 1.6

Several charging points near the seating area in Main Terminal did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Review: Staff helped during a gate changeNina from Jersey City, NJ | Airport Staff Gate Change | Reviewed August 20, 2026
★★★★☆ 4.4

A gate change in Terminal A could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Panama City Airport.

Complaint: Arrival pickup area was confusingVictor from Brooklyn, NY | Arrivals Pickup Traffic | Reviewed January 12, 2026
★★☆☆☆ 1.7

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Panama City Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findGeorge from San Diego, CA | Ground Transportation | Reviewed May 16, 2026
★★☆☆☆ 1.5

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Lost and found gave mixed answersChris from Austin, TX | Lost and Found | Reviewed August 20, 2026
★☆☆☆☆ 1.4

I left a small bag near the rental car center and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Panama City Airport felt disconnected.

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