OurAmericanTravels Nizhniy Novgorod Airport
Airport Guide

Nizhniy Novgorod Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Nizhniy Novgorod Airport.

GOJIATA code
RussiaCountry section
europeRegion

Online

  • Website:

Social Media

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Contact Details

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Location

The airport is 14 km (9 miles) southwest of central Nizhny Novgorod.

Address

  • Address details are not available on this page.

Airport Codes

  • IATA: GOJ
  • ICAO: UWGG

Contact Numbers

US & CanadaUS and Canada contact line
MexicoMexico contact line
Global Toll-FreeGlobal toll-free contact line
Airport Reviews

Nizhniy Novgorod Airport Reviews & Rating

Read 17 traveler stories for Nizhniy Novgorod Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.5out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Baggage claim took too longRobert from Brooklyn, NY | Baggage Claim Customer Service | Reviewed August 20, 2026
★★☆☆☆ 1.6

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on August 20, 2026, that wait felt endless.

Complaint: Restroom condition was poorMala from San Diego, CA | Terminal Cleanliness | Reviewed January 12, 2026
★★☆☆☆ 2

The restroom closest to our gate in Terminal 2 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Nizhniy Novgorod Airport.

Review: Immigration queue was managed wellCarlos from Austin, TX | Immigration Arrivals | Reviewed May 16, 2026
★★★★☆ 3.9

The immigration line looked long at first, but staff opened extra desks and kept families together. On May 16, 2026, the queue at Nizhniy Novgorod Airport moved better than I expected for an international arrival.

Complaint: Security line moved with no explanationMark from Phoenix, AZ | Security Wait Time | Reviewed August 20, 2026
★★☆☆☆ 1.6

The security checkpoint at Nizhniy Novgorod Airport was the slowest part of my trip. Staff kept moving passengers between lanes in International Terminal, but nobody explained which line was actually open. By the time I reached screening on August 20, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeMary from Seattle, WA | Airport Staff Gate Change | Reviewed February 18, 2026
★★★★☆ 4.2

A gate change in Main Terminal could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Nizhniy Novgorod Airport.

Complaint: Arrival pickup area was confusingMichelle from Chicago, IL | Arrivals Pickup Traffic | Reviewed May 16, 2026
★★☆☆☆ 2

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Nizhniy Novgorod Airport needs clearer pickup instructions for first-time visitors.

Complaint: Charging points were brokenAlba from Denver, CO | Terminal Facilities | Reviewed September 14, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Terminal 3 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersRenee from Canton, CT | Lost and Found | Reviewed February 18, 2026
★☆☆☆☆ 1.2

I left a small bag near the immigration line and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Nizhniy Novgorod Airport felt disconnected.

Complaint: Food prices felt unreasonableNina from Toronto, ON | Food Price | Reviewed June 28, 2026
★★☆☆☆ 1.9

I expected airport prices, but the food options in Terminal 1 still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Complaint: Rental car shuttle was hard to findVictor from Orlando, FL | Ground Transportation | Reviewed September 14, 2026
★★☆☆☆ 1.6

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceGeorge from Jersey City, NJ | Parking Payment | Reviewed March 9, 2026
★★☆☆☆ 1.7

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Nizhniy Novgorod Airport on March 9, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedChris from Brooklyn, NY | Baggage Claim | Reviewed June 28, 2026
★★★★★ 4.6

After a long flight, I mostly wanted the bags to come out quickly. At Nizhniy Novgorod Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inStephen from San Diego, CA | Check-in Terminal | Reviewed September 29, 2026
★★★★☆ 4.4

The check-in counters in Terminal 3 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Nizhniy Novgorod Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierPatricia from Austin, TX | Terminal Signs Connections | Reviewed March 9, 2026
★★★★☆ 4.4

I had a short connection and expected to get lost, but the signs inside Terminal 2 were easy to follow. The walking route, gate numbers, and transfer signs at Nizhniy Novgorod Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyTanya from Phoenix, AZ | Special Assistance | Reviewed July 7, 2026
★☆☆☆☆ 1.3

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Nizhniy Novgorod Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsAman from Seattle, WA | Departures Flight Status | Reviewed September 29, 2026
★★☆☆☆ 1.9

The departure board near the immigration line showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Nizhniy Novgorod Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longRobert from Chicago, IL | Baggage Claim Customer Service | Reviewed April 24, 2026
★★☆☆☆ 1.7

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on April 24, 2026, that wait felt endless.

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