OurAmericanTravels Newark Airport
Airport Guide

Newark Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Newark Airport.

EWRIATA code
USCountry section
North AmericaRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 3 miles (5 km) south of Newark and 16 miles (26 km) southwest of Midtown Manhattan.

Address

  • 3 Brewster Road,
  • Newark,
  • NJ 07114,
  • USA

Airport Codes

  • IATA: EWR
  • ICAO: KEWR
Airport Reviews

Newark Airport Reviews & Rating

Read 15 traveler stories for Newark Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Arrival pickup area was confusingMary from Toronto, ON | Arrivals Pickup Traffic | Reviewed January 12, 2026
★★☆☆☆ 1.7

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Newark Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findMichelle from Orlando, FL | Ground Transportation | Reviewed April 24, 2026
★★☆☆☆ 1.5

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceAlba from Jersey City, NJ | Parking Payment | Reviewed August 20, 2026
★★☆☆☆ 1.6

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Newark Airport on August 20, 2026 took longer than the actual drive home.

Complaint: Food prices felt unreasonableRenee from Brooklyn, NY | Food Price | Reviewed January 12, 2026
★★☆☆☆ 2.1

I expected airport prices, but the food options in Terminal A still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inNina from San Diego, CA | Check-in Terminal | Reviewed May 16, 2026
★★★★★ 4.8

The check-in counters in Terminal 3 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Newark Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierVictor from Austin, TX | Terminal Signs Connections | Reviewed August 20, 2026
★★★★☆ 4.3

I had a short connection and expected to get lost, but the signs inside Terminal 2 were easy to follow. The walking route, gate numbers, and transfer signs at Newark Airport were clear enough that I did not need to stop and ask for directions.

Review: Baggage claim was fast and organizedGeorge from Phoenix, AZ | Baggage Claim | Reviewed February 18, 2026
★★★★☆ 4.3

After a long flight, I mostly wanted the bags to come out quickly. At Newark Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsChris from Seattle, WA | Departures Flight Status | Reviewed May 16, 2026
★★☆☆☆ 1.8

The departure board near the parking garage showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Newark Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longStephen from Chicago, IL | Baggage Claim Customer Service | Reviewed September 14, 2026
★★☆☆☆ 1.6

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on September 14, 2026, that wait felt endless.

Complaint: Wheelchair assistance was not readyPatricia from Denver, CO | Special Assistance | Reviewed February 18, 2026
★★☆☆☆ 1.5

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Newark Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearTanya from Canton, CT | Lounges Customer Service | Reviewed June 28, 2026
★★☆☆☆ 1.5

The lounge desk in Terminal 3 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationAman from Toronto, ON | Security Wait Time | Reviewed September 14, 2026
★★☆☆☆ 1.6

The security checkpoint at Newark Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 2, but nobody explained which line was actually open. By the time I reached screening on September 14, 2026, several people around me were worried about missing boarding.

Complaint: Restroom condition was poorRobert from Orlando, FL | Terminal Cleanliness | Reviewed March 9, 2026
★★☆☆☆ 1.8

The restroom closest to our gate in Terminal 1 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Newark Airport.

Review: Immigration queue was managed wellMala from Jersey City, NJ | Immigration Arrivals | Reviewed June 28, 2026
★★★★☆ 4.2

The immigration line looked long at first, but staff opened extra desks and kept families together. On June 28, 2026, the queue at Newark Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenCarlos from Brooklyn, NY | Terminal Facilities | Reviewed September 29, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Main Terminal did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

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