OurAmericanTravels Miami Airport
Airport Guide

Miami Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Miami Airport.

MIAIATA code
USCountry section
North AmericaRegion

Contact Details

  • Email: customerservice@miami-airport.com
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 8 miles (13 km) northwest of Downtown Miami.

Address

  • 2100 NW 42nd Avenue,
  • Miami,
  • FL 33142,
  • USA

Airport Codes

  • IATA: MIA
  • ICAO: KMIA
Airport Reviews

Miami Airport Reviews & Rating

Read 17 traveler stories for Miami Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Lost and found gave mixed answersChris from Toronto, ON | Lost and Found | Reviewed May 16, 2026
★★☆☆☆ 1.6

I left a small bag near the parking garage and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Miami Airport felt disconnected.

Complaint: Food prices felt unreasonableStephen from Orlando, FL | Food Price | Reviewed August 20, 2026
★★☆☆☆ 1.8

I expected airport prices, but the food options in Terminal 3 still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inPatricia from Jersey City, NJ | Check-in Terminal | Reviewed February 18, 2026
★★★★★ 4.5

The check-in counters in Terminal 2 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Miami Airport did the basics well: signs, counters, seating, and a clear path to security.

Complaint: Parking payment machine failed twiceTanya from Brooklyn, NY | Parking Payment | Reviewed May 16, 2026
★★☆☆☆ 1.6

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Miami Airport on May 16, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedAman from San Diego, CA | Baggage Claim | Reviewed September 14, 2026
★★★★★ 4.5

After a long flight, I mostly wanted the bags to come out quickly. At Miami Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsRobert from Austin, TX | Departures Flight Status | Reviewed February 18, 2026
★★☆☆☆ 2

The departure board near the departure gate showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Miami Airport, the screens and announcements need to match faster during gate changes.

Review: Clear signage made the connection easierMala from Phoenix, AZ | Terminal Signs Connections | Reviewed June 28, 2026
★★★★☆ 4.3

I had a short connection and expected to get lost, but the signs inside Terminal A were easy to follow. The walking route, gate numbers, and transfer signs at Miami Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyCarlos from Seattle, WA | Special Assistance | Reviewed September 14, 2026
★☆☆☆☆ 1.2

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Miami Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearMark from Chicago, IL | Lounges Customer Service | Reviewed March 9, 2026
★★☆☆☆ 1.7

The lounge desk in Terminal 2 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Baggage claim took too longMary from Denver, CO | Baggage Claim Customer Service | Reviewed June 28, 2026
★★☆☆☆ 1.6

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on June 28, 2026, that wait felt endless.

Complaint: Restroom condition was poorMichelle from Canton, CT | Terminal Cleanliness | Reviewed September 29, 2026
★★☆☆☆ 2

The restroom closest to our gate in International Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Miami Airport.

Review: Immigration queue was managed wellAlba from Toronto, ON | Immigration Arrivals | Reviewed March 9, 2026
★★★★☆ 3.9

The immigration line looked long at first, but staff opened extra desks and kept families together. On March 9, 2026, the queue at Miami Airport moved better than I expected for an international arrival.

Complaint: Security line moved with no explanationRenee from Orlando, FL | Security Wait Time | Reviewed July 7, 2026
★★☆☆☆ 1.6

The security checkpoint at Miami Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal A, but nobody explained which line was actually open. By the time I reached screening on July 7, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeNina from Jersey City, NJ | Airport Staff Gate Change | Reviewed September 29, 2026
★★★★☆ 4.2

A gate change in Terminal 3 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Miami Airport.

Complaint: Arrival pickup area was confusingVictor from Brooklyn, NY | Arrivals Pickup Traffic | Reviewed April 24, 2026
★★☆☆☆ 2

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Miami Airport needs clearer pickup instructions for first-time visitors.

Complaint: Charging points were brokenGeorge from San Diego, CA | Terminal Facilities | Reviewed July 7, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Terminal 1 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersChris from Austin, TX | Lost and Found | Reviewed January 12, 2026
★☆☆☆☆ 1.2

I left a small bag near the parking garage and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Miami Airport felt disconnected.

Leave a review for Miami Airport with details about the terminal, date, parking, baggage claim, security, lost and found, lounge, or staff experience.
Airport Complaint Box

Raise a Complaint for Miami Airport

Use this box to organize airport complaints before contacting the airport team. Include terminal, date, airline, baggage tag, parking receipt, lost item details, or staff desk location.

Before submitting, keep flight details, terminal name, receipt numbers, baggage tag, lost item description, and any photos or screenshots ready.

Latest Directory Updates

Follow new additions, corrected codes, refreshed contact details, and country directory updates across the OurAmericanTravels travel database.