OurAmericanTravels Madeira Airport
Airport Guide

Madeira Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Madeira Airport.

FNCIATA code
PortugalCountry section
europeRegion

Contact Details

  • Email: madeira.airports@ana.pt
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line
  • Fax:
    US & CanadaUS and Canada contact line
    MexicoMexico contact line
    Global Toll-FreeGlobal toll-free contact line

Location

The airport is 13 km (8 miles) northeast of Funchal.

Address

  • Rua do Concorde, 9100, Santa Cruz, Portugal

Airport Codes

  • IATA: FNC
  • ICAO: LPMA
Airport Reviews

Madeira Airport Reviews & Rating

Read 15 traveler stories for Madeira Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Review: Baggage claim was fast and organizedRobert from Denver, CO | Baggage Claim | Reviewed February 18, 2026
★★★★★ 4.5

After a long flight, I mostly wanted the bags to come out quickly. At Madeira Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsMala from Canton, CT | Departures Flight Status | Reviewed May 16, 2026
★★☆☆☆ 2

The departure board near the check-in hall showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Madeira Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longCarlos from Toronto, ON | Baggage Claim Customer Service | Reviewed September 14, 2026
★☆☆☆☆ 1.3

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on September 14, 2026, that wait felt endless.

Complaint: Wheelchair assistance was not readyMark from Orlando, FL | Special Assistance | Reviewed February 18, 2026
★☆☆☆☆ 1.2

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Madeira Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearMary from Jersey City, NJ | Lounges Customer Service | Reviewed June 28, 2026
★★☆☆☆ 1.7

The lounge desk in Terminal 2 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationMichelle from Brooklyn, NY | Security Wait Time | Reviewed September 14, 2026
★★☆☆☆ 1.8

The security checkpoint at Madeira Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 1, but nobody explained which line was actually open. By the time I reached screening on September 14, 2026, several people around me were worried about missing boarding.

Complaint: Restroom condition was poorAlba from San Diego, CA | Terminal Cleanliness | Reviewed March 9, 2026
★★☆☆☆ 2

The restroom closest to our gate in International Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Madeira Airport.

Review: Immigration queue was managed wellRenee from Austin, TX | Immigration Arrivals | Reviewed June 28, 2026
★★★★☆ 3.9

The immigration line looked long at first, but staff opened extra desks and kept families together. On June 28, 2026, the queue at Madeira Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenNina from Phoenix, AZ | Terminal Facilities | Reviewed September 29, 2026
★☆☆☆☆ 1.4

Several charging points near the seating area in Terminal A did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Review: Staff helped during a gate changeVictor from Seattle, WA | Airport Staff Gate Change | Reviewed March 9, 2026
★★★★☆ 4.2

A gate change in Terminal 3 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Madeira Airport.

Complaint: Arrival pickup area was confusingGeorge from Chicago, IL | Arrivals Pickup Traffic | Reviewed July 7, 2026
★★☆☆☆ 2

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Madeira Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findChris from Denver, CO | Ground Transportation | Reviewed September 29, 2026
★★☆☆☆ 1.8

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Lost and found gave mixed answersStephen from Canton, CT | Lost and Found | Reviewed April 24, 2026
★☆☆☆☆ 1.2

I left a small bag near the departure gate and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Madeira Airport felt disconnected.

Complaint: Food prices felt unreasonablePatricia from Toronto, ON | Food Price | Reviewed July 7, 2026
★★☆☆☆ 1.9

I expected airport prices, but the food options in Main Terminal still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inTanya from Orlando, FL | Check-in Terminal | Reviewed January 12, 2026
★★★★★ 4.6

The check-in counters in Terminal A were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Madeira Airport did the basics well: signs, counters, seating, and a clear path to security.

Leave a review for Madeira Airport with details about the terminal, date, parking, baggage claim, security, lost and found, lounge, or staff experience.
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