OurAmericanTravels London Gatwick Airport
Airport Guide

London Gatwick Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for London Gatwick Airport.

LGWIATA code
UKCountry section
EuropeRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 30 miles (48 km) south of central London.

Address

  • West Sussex, RH6 0NP, UK

Airport Codes

  • IATA: LGW
  • ICAO: EGKK
Airport Reviews

London Gatwick Airport Reviews & Rating

Read 10 traveler stories for London Gatwick Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.8out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Review: Immigration queue was managed wellMary from Seattle, WA | Immigration Arrivals | Reviewed February 18, 2026
★★★★☆ 4.2

The immigration line looked long at first, but staff opened extra desks and kept families together. On February 18, 2026, the queue at London Gatwick Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenMichelle from Chicago, IL | Terminal Facilities | Reviewed May 16, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Terminal 1 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersAlba from Denver, CO | Lost and Found | Reviewed September 14, 2026
★☆☆☆☆ 1.2

I left a small bag near the security checkpoint and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at London Gatwick Airport felt disconnected.

Complaint: Arrival pickup area was confusingRenee from Canton, CT | Arrivals Pickup Traffic | Reviewed February 18, 2026
★★☆☆☆ 1.8

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. London Gatwick Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findNina from Toronto, ON | Ground Transportation | Reviewed June 28, 2026
★★☆☆☆ 1.6

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceVictor from Orlando, FL | Parking Payment | Reviewed September 14, 2026
★★☆☆☆ 1.7

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving London Gatwick Airport on September 14, 2026 took longer than the actual drive home.

Complaint: Food prices felt unreasonableGeorge from Jersey City, NJ | Food Price | Reviewed March 9, 2026
★★☆☆☆ 2.2

I expected airport prices, but the food options in Terminal 2 still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inChris from Brooklyn, NY | Check-in Terminal | Reviewed June 28, 2026
★★★★☆ 4.4

The check-in counters in Terminal 1 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but London Gatwick Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierStephen from San Diego, CA | Terminal Signs Connections | Reviewed September 29, 2026
★★★★☆ 4.4

I had a short connection and expected to get lost, but the signs inside International Terminal were easy to follow. The walking route, gate numbers, and transfer signs at London Gatwick Airport were clear enough that I did not need to stop and ask for directions.

Review: Baggage claim was fast and organizedPatricia from Austin, TX | Baggage Claim | Reviewed March 9, 2026
★★★★☆ 4.4

After a long flight, I mostly wanted the bags to come out quickly. At London Gatwick Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Leave a review for London Gatwick Airport with details about the terminal, date, parking, baggage claim, security, lost and found, lounge, or staff experience.
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