OurAmericanTravels Liverpool Airport
Airport Guide

Liverpool Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Liverpool Airport.

LPLIATA code
UKCountry section
EuropeRegion

Contact Details

  • Email: customerservices@liverpoolairport.com

Location

The airport is 7 miles (11 km) southeast of Liverpool city centre.

Address

  • Liverpool, L24 1YD, UK

Airport Codes

  • IATA: LPL
  • ICAO: EGGP

Contact Numbers

US & CanadaUS and Canada contact line
MexicoMexico contact line
Global Toll-FreeGlobal toll-free contact line
Airport Reviews

Liverpool Airport Reviews & Rating

Read 17 traveler stories for Liverpool Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Charging points were brokenNina from Phoenix, AZ | Terminal Facilities | Reviewed June 28, 2026
★★☆☆☆ 1.5

Several charging points near the seating area in Terminal A did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersVictor from Seattle, WA | Lost and Found | Reviewed September 14, 2026
★★☆☆☆ 1.5

I left a small bag near the baggage claim and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Liverpool Airport felt disconnected.

Complaint: Food prices felt unreasonableGeorge from Chicago, IL | Food Price | Reviewed March 9, 2026
★★☆☆☆ 2.2

I expected airport prices, but the food options in Terminal 2 still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Complaint: Rental car shuttle was hard to findChris from Denver, CO | Ground Transportation | Reviewed June 28, 2026
★☆☆☆☆ 1.4

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceStephen from Canton, CT | Parking Payment | Reviewed September 29, 2026
★★☆☆☆ 1.5

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Liverpool Airport on September 29, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedPatricia from Toronto, ON | Baggage Claim | Reviewed March 9, 2026
★★★★☆ 4.4

After a long flight, I mostly wanted the bags to come out quickly. At Liverpool Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inTanya from Orlando, FL | Check-in Terminal | Reviewed July 7, 2026
★★★★★ 4.7

The check-in counters in Terminal A were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Liverpool Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierAman from Jersey City, NJ | Terminal Signs Connections | Reviewed September 29, 2026
★★★★★ 4.7

I had a short connection and expected to get lost, but the signs inside Terminal 3 were easy to follow. The walking route, gate numbers, and transfer signs at Liverpool Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyRobert from Brooklyn, NY | Special Assistance | Reviewed April 24, 2026
★☆☆☆☆ 1.1

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Liverpool Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsMala from San Diego, CA | Departures Flight Status | Reviewed July 7, 2026
★★☆☆☆ 1.7

The departure board near the baggage claim showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Liverpool Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longCarlos from Austin, TX | Baggage Claim Customer Service | Reviewed January 12, 2026
★★☆☆☆ 1.5

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on January 12, 2026, that wait felt endless.

Complaint: Restroom condition was poorMark from Phoenix, AZ | Terminal Cleanliness | Reviewed April 24, 2026
★★☆☆☆ 1.9

The restroom closest to our gate in Main Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Liverpool Airport.

Complaint: Lounge access rules were unclearMary from Seattle, WA | Lounges Customer Service | Reviewed August 20, 2026
★★☆☆☆ 1.9

The lounge desk in Terminal A gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationMichelle from Chicago, IL | Security Wait Time | Reviewed January 12, 2026
★★☆☆☆ 1.5

The security checkpoint at Liverpool Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 3, but nobody explained which line was actually open. By the time I reached screening on January 12, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeAlba from Denver, CO | Airport Staff Gate Change | Reviewed May 16, 2026
★★★★☆ 4.1

A gate change in Terminal 2 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Liverpool Airport.

Review: Immigration queue was managed wellRenee from Canton, CT | Immigration Arrivals | Reviewed August 20, 2026
★★★★☆ 4.1

The immigration line looked long at first, but staff opened extra desks and kept families together. On August 20, 2026, the queue at Liverpool Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenNina from Toronto, ON | Terminal Facilities | Reviewed February 18, 2026
★★☆☆☆ 1.6

Several charging points near the seating area in International Terminal did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

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