OurAmericanTravels Lisbon Airport
Airport Guide

Lisbon Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Lisbon Airport.

LISIATA code
PortugalCountry section
europeRegion

Contact Details

  • Email: lisbon.airport@ana.pt
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line
  • Fax:
    US & CanadaUS and Canada contact line
    MexicoMexico contact line
    Global Toll-FreeGlobal toll-free contact line

Location

The airport is 7 km (4 miles) north of central Lisbon.

Address

  • Alameda das Comunidades Portuguesas, 1700, Lisbon, Portugal

Airport Codes

  • IATA: LIS
  • ICAO: LPPT
Airport Reviews

Lisbon Airport Reviews & Rating

Read 14 traveler stories for Lisbon Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Security line moved with no explanationCarlos from Austin, TX | Security Wait Time | Reviewed February 18, 2026
★★☆☆☆ 1.7

The security checkpoint at Lisbon Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Main Terminal, but nobody explained which line was actually open. By the time I reached screening on February 18, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeMark from Phoenix, AZ | Airport Staff Gate Change | Reviewed May 16, 2026
★★★★☆ 4.3

A gate change in Terminal A could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Lisbon Airport.

Complaint: Arrival pickup area was confusingMary from Seattle, WA | Arrivals Pickup Traffic | Reviewed September 14, 2026
★★☆☆☆ 2.1

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Lisbon Airport needs clearer pickup instructions for first-time visitors.

Complaint: Charging points were brokenMichelle from Chicago, IL | Terminal Facilities | Reviewed February 18, 2026
★☆☆☆☆ 1.3

Several charging points near the seating area in Terminal 2 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersAlba from Denver, CO | Lost and Found | Reviewed June 28, 2026
★☆☆☆☆ 1.3

I left a small bag near the immigration line and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Lisbon Airport felt disconnected.

Complaint: Food prices felt unreasonableRenee from Canton, CT | Food Price | Reviewed September 14, 2026
★★☆☆☆ 2

I expected airport prices, but the food options in International Terminal still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Complaint: Rental car shuttle was hard to findNina from Toronto, ON | Ground Transportation | Reviewed March 9, 2026
★★☆☆☆ 1.7

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceVictor from Orlando, FL | Parking Payment | Reviewed June 28, 2026
★★☆☆☆ 1.8

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Lisbon Airport on June 28, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedGeorge from Jersey City, NJ | Baggage Claim | Reviewed September 29, 2026
★★★★☆ 4.2

After a long flight, I mostly wanted the bags to come out quickly. At Lisbon Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inChris from Brooklyn, NY | Check-in Terminal | Reviewed March 9, 2026
★★★★★ 4.5

The check-in counters in Terminal 2 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Lisbon Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierStephen from San Diego, CA | Terminal Signs Connections | Reviewed July 7, 2026
★★★★★ 4.5

I had a short connection and expected to get lost, but the signs inside Terminal 1 were easy to follow. The walking route, gate numbers, and transfer signs at Lisbon Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyPatricia from Austin, TX | Special Assistance | Reviewed September 29, 2026
★☆☆☆☆ 1.4

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Lisbon Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsTanya from Phoenix, AZ | Departures Flight Status | Reviewed April 24, 2026
★★☆☆☆ 2

The departure board near the immigration line showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Lisbon Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longAman from Seattle, WA | Baggage Claim Customer Service | Reviewed July 7, 2026
★☆☆☆☆ 1.3

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on July 7, 2026, that wait felt endless.

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