OurAmericanTravels Ho Chi Minh City Airport
Airport Guide

Ho Chi Minh City Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Ho Chi Minh City Airport.

SGNIATA code
VietnamCountry section
asiaRegion

Social Media

  • Official social media channels are not listed on this page.

Contact Details

  • Email: tia-feedback@vietnamairport.vn
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line
  • Fax:
    US & CanadaUS and Canada contact line
    MexicoMexico contact line
    Global Toll-FreeGlobal toll-free contact line

Location

Location details are not available on this page.

Address

  • Buiding W2, Tân Bình, Ho Chi Minh City, Vietnam

Airport Codes

  • IATA: SGN
  • ICAO: VVTS
Airport Reviews

Ho Chi Minh City Airport Reviews & Rating

Read 14 traveler stories for Ho Chi Minh City Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.5out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Arrival pickup area was confusingRenee from Seattle, WA | Arrivals Pickup Traffic | Reviewed March 9, 2026
★★☆☆☆ 1.7

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Ho Chi Minh City Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findNina from Chicago, IL | Ground Transportation | Reviewed June 28, 2026
★★☆☆☆ 1.5

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceVictor from Denver, CO | Parking Payment | Reviewed September 29, 2026
★★☆☆☆ 1.6

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Ho Chi Minh City Airport on September 29, 2026 took longer than the actual drive home.

Complaint: Food prices felt unreasonableGeorge from Canton, CT | Food Price | Reviewed March 9, 2026
★★☆☆☆ 2.1

I expected airport prices, but the food options in International Terminal still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inChris from Toronto, ON | Check-in Terminal | Reviewed July 7, 2026
★★★★★ 4.8

The check-in counters in Main Terminal were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Ho Chi Minh City Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierStephen from Orlando, FL | Terminal Signs Connections | Reviewed September 29, 2026
★★★★☆ 4.3

I had a short connection and expected to get lost, but the signs inside Terminal A were easy to follow. The walking route, gate numbers, and transfer signs at Ho Chi Minh City Airport were clear enough that I did not need to stop and ask for directions.

Review: Baggage claim was fast and organizedPatricia from Jersey City, NJ | Baggage Claim | Reviewed April 24, 2026
★★★★☆ 4.3

After a long flight, I mostly wanted the bags to come out quickly. At Ho Chi Minh City Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsTanya from Brooklyn, NY | Departures Flight Status | Reviewed July 7, 2026
★★☆☆☆ 1.8

The departure board near the rental car center showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Ho Chi Minh City Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longAman from San Diego, CA | Baggage Claim Customer Service | Reviewed January 12, 2026
★★☆☆☆ 1.6

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on January 12, 2026, that wait felt endless.

Complaint: Wheelchair assistance was not readyRobert from Austin, TX | Special Assistance | Reviewed April 24, 2026
★★☆☆☆ 1.5

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Ho Chi Minh City Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearMala from Phoenix, AZ | Lounges Customer Service | Reviewed August 20, 2026
★★☆☆☆ 1.5

The lounge desk in Main Terminal gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationCarlos from Seattle, WA | Security Wait Time | Reviewed January 12, 2026
★★☆☆☆ 1.6

The security checkpoint at Ho Chi Minh City Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal A, but nobody explained which line was actually open. By the time I reached screening on January 12, 2026, several people around me were worried about missing boarding.

Complaint: Restroom condition was poorMark from Chicago, IL | Terminal Cleanliness | Reviewed May 16, 2026
★★☆☆☆ 1.8

The restroom closest to our gate in Terminal 3 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Ho Chi Minh City Airport.

Review: Immigration queue was managed wellMary from Denver, CO | Immigration Arrivals | Reviewed August 20, 2026
★★★★☆ 4.2

The immigration line looked long at first, but staff opened extra desks and kept families together. On August 20, 2026, the queue at Ho Chi Minh City Airport moved better than I expected for an international arrival.

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