OurAmericanTravels Gran Canaria Airport
Airport Guide

Gran Canaria Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Gran Canaria Airport.

LPAIATA code
SpainCountry section
europeRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 18 km (11 miles) south of Las Palmas.

Address

  • Los Moriscos, Las Palmas, Canary Islands, Spain

Airport Codes

  • IATA: LPA
  • ICAO: GCLP
Airport Reviews

Gran Canaria Airport Reviews & Rating

Read 14 traveler stories for Gran Canaria Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.2out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Departure boards lagged behind announcementsStephen from Toronto, ON | Departures Flight Status | Reviewed March 9, 2026
★★☆☆☆ 1.6

The departure board near the immigration line showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Gran Canaria Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longPatricia from Orlando, FL | Baggage Claim Customer Service | Reviewed June 28, 2026
★☆☆☆☆ 1.4

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on June 28, 2026, that wait felt endless.

Complaint: Restroom condition was poorTanya from Jersey City, NJ | Terminal Cleanliness | Reviewed September 29, 2026
★★☆☆☆ 1.8

The restroom closest to our gate in Terminal A needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Gran Canaria Airport.

Complaint: Lounge access rules were unclearAman from Brooklyn, NY | Lounges Customer Service | Reviewed March 9, 2026
★★☆☆☆ 1.8

The lounge desk in Terminal 3 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationRobert from San Diego, CA | Security Wait Time | Reviewed July 7, 2026
★★☆☆☆ 1.9

The security checkpoint at Gran Canaria Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 2, but nobody explained which line was actually open. By the time I reached screening on July 7, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeMala from Austin, TX | Airport Staff Gate Change | Reviewed September 29, 2026
★★★★☆ 4

A gate change in Terminal 1 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Gran Canaria Airport.

Review: Immigration queue was managed wellCarlos from Phoenix, AZ | Immigration Arrivals | Reviewed April 24, 2026
★★★★☆ 4

The immigration line looked long at first, but staff opened extra desks and kept families together. On April 24, 2026, the queue at Gran Canaria Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenMark from Seattle, WA | Terminal Facilities | Reviewed July 7, 2026
★★☆☆☆ 1.5

Several charging points near the seating area in Main Terminal did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersMary from Chicago, IL | Lost and Found | Reviewed January 12, 2026
★★☆☆☆ 1.5

I left a small bag near the immigration line and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Gran Canaria Airport felt disconnected.

Complaint: Arrival pickup area was confusingMichelle from Denver, CO | Arrivals Pickup Traffic | Reviewed April 24, 2026
★★☆☆☆ 2.1

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Gran Canaria Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findAlba from Canton, CT | Ground Transportation | Reviewed August 20, 2026
★☆☆☆☆ 1.4

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceRenee from Toronto, ON | Parking Payment | Reviewed January 12, 2026
★★☆☆☆ 1.5

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Gran Canaria Airport on January 12, 2026 took longer than the actual drive home.

Complaint: Food prices felt unreasonableNina from Orlando, FL | Food Price | Reviewed May 16, 2026
★★☆☆☆ 2

I expected airport prices, but the food options in International Terminal still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inVictor from Jersey City, NJ | Check-in Terminal | Reviewed August 20, 2026
★★★★★ 4.7

The check-in counters in Main Terminal were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Gran Canaria Airport did the basics well: signs, counters, seating, and a clear path to security.

Leave a review for Gran Canaria Airport with details about the terminal, date, parking, baggage claim, security, lost and found, lounge, or staff experience.
Airport Complaint Box

Raise a Complaint for Gran Canaria Airport

Use this box to organize airport complaints before contacting the airport team. Include terminal, date, airline, baggage tag, parking receipt, lost item details, or staff desk location.

Before submitting, keep flight details, terminal name, receipt numbers, baggage tag, lost item description, and any photos or screenshots ready.

Latest Directory Updates

Follow new additions, corrected codes, refreshed contact details, and country directory updates across the OurAmericanTravels travel database.