OurAmericanTravels Gothenburg Airport
Airport Guide

Gothenburg Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Gothenburg Airport.

GOTIATA code
SwedenCountry section
europeRegion

Social Media

  • Official social media channels are not listed on this page.

Contact Details

  • Email: swedavia.got@swedavia.se
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 20 km (13 miles) southeast of Gothenburg.

Address

  • Address details are not available on this page.

Airport Codes

  • IATA: GOT
  • ICAO: ESGG
Airport Reviews

Gothenburg Airport Reviews & Rating

Read 16 traveler stories for Gothenburg Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Security line moved with no explanationMichelle from Austin, TX | Security Wait Time | Reviewed February 18, 2026
★★☆☆☆ 1.9

The security checkpoint at Gothenburg Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal A, but nobody explained which line was actually open. By the time I reached screening on February 18, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeAlba from Phoenix, AZ | Airport Staff Gate Change | Reviewed May 16, 2026
★★★★☆ 4

A gate change in Terminal 3 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Gothenburg Airport.

Complaint: Arrival pickup area was confusingRenee from Seattle, WA | Arrivals Pickup Traffic | Reviewed September 14, 2026
★★☆☆☆ 1.8

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Gothenburg Airport needs clearer pickup instructions for first-time visitors.

Complaint: Charging points were brokenNina from Chicago, IL | Terminal Facilities | Reviewed February 18, 2026
★★☆☆☆ 1.5

Several charging points near the seating area in Terminal 1 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersVictor from Denver, CO | Lost and Found | Reviewed June 28, 2026
★★☆☆☆ 1.5

I left a small bag near the rental car center and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Gothenburg Airport felt disconnected.

Complaint: Food prices felt unreasonableGeorge from Canton, CT | Food Price | Reviewed September 14, 2026
★★☆☆☆ 2.2

I expected airport prices, but the food options in Main Terminal still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Complaint: Rental car shuttle was hard to findChris from Toronto, ON | Ground Transportation | Reviewed March 9, 2026
★☆☆☆☆ 1.4

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceStephen from Orlando, FL | Parking Payment | Reviewed June 28, 2026
★★☆☆☆ 1.5

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Gothenburg Airport on June 28, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedPatricia from Jersey City, NJ | Baggage Claim | Reviewed September 29, 2026
★★★★☆ 4.4

After a long flight, I mostly wanted the bags to come out quickly. At Gothenburg Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inTanya from Brooklyn, NY | Check-in Terminal | Reviewed March 9, 2026
★★★★★ 4.7

The check-in counters in Terminal 1 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Gothenburg Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierAman from San Diego, CA | Terminal Signs Connections | Reviewed July 7, 2026
★★★★★ 4.7

I had a short connection and expected to get lost, but the signs inside International Terminal were easy to follow. The walking route, gate numbers, and transfer signs at Gothenburg Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyRobert from Austin, TX | Special Assistance | Reviewed September 29, 2026
★☆☆☆☆ 1.1

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Gothenburg Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsMala from Phoenix, AZ | Departures Flight Status | Reviewed April 24, 2026
★★☆☆☆ 1.7

The departure board near the rental car center showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Gothenburg Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longCarlos from Seattle, WA | Baggage Claim Customer Service | Reviewed July 7, 2026
★★☆☆☆ 1.5

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on July 7, 2026, that wait felt endless.

Complaint: Restroom condition was poorMark from Chicago, IL | Terminal Cleanliness | Reviewed January 12, 2026
★★☆☆☆ 1.9

The restroom closest to our gate in Terminal 2 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Gothenburg Airport.

Complaint: Lounge access rules were unclearMary from Denver, CO | Lounges Customer Service | Reviewed April 24, 2026
★★☆☆☆ 1.9

The lounge desk in Terminal 1 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

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