OurAmericanTravels Fort Lauderdale Airport
Airport Guide

Fort Lauderdale Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Fort Lauderdale Airport.

FLLIATA code
USCountry section
North AmericaRegion

Contact Details

  • Email: contactfll@broward.org
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 3 miles (5 km) southwest of Downtown Fort Lauderdale, 21 miles (34 km) north of Miami.

Address

  • 100 Terminal Drive,
  • Fort Lauderdale,
  • FL 33315,
  • USA

Airport Codes

  • IATA: FLL
  • ICAO: KFLL
Airport Reviews

Fort Lauderdale Airport Reviews & Rating

Read 14 traveler stories for Fort Lauderdale Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Review: Clean terminal and easy check-inRenee from San Diego, CA | Check-in Terminal | Reviewed June 28, 2026
★★★★★ 4.8

The check-in counters in Main Terminal were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Fort Lauderdale Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierNina from Austin, TX | Terminal Signs Connections | Reviewed September 14, 2026
★★★★☆ 4.3

I had a short connection and expected to get lost, but the signs inside Terminal A were easy to follow. The walking route, gate numbers, and transfer signs at Fort Lauderdale Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyVictor from Phoenix, AZ | Special Assistance | Reviewed March 9, 2026
★☆☆☆☆ 1.2

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Fort Lauderdale Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsGeorge from Seattle, WA | Departures Flight Status | Reviewed June 28, 2026
★★☆☆☆ 1.8

The departure board near the baggage claim showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Fort Lauderdale Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longChris from Chicago, IL | Baggage Claim Customer Service | Reviewed September 29, 2026
★★☆☆☆ 1.6

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on September 29, 2026, that wait felt endless.

Complaint: Restroom condition was poorStephen from Denver, CO | Terminal Cleanliness | Reviewed March 9, 2026
★★☆☆☆ 2

The restroom closest to our gate in International Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Fort Lauderdale Airport.

Complaint: Lounge access rules were unclearPatricia from Canton, CT | Lounges Customer Service | Reviewed July 7, 2026
★★☆☆☆ 1.5

The lounge desk in Main Terminal gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationTanya from Toronto, ON | Security Wait Time | Reviewed September 29, 2026
★★☆☆☆ 1.6

The security checkpoint at Fort Lauderdale Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal A, but nobody explained which line was actually open. By the time I reached screening on September 29, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeAman from Orlando, FL | Airport Staff Gate Change | Reviewed April 24, 2026
★★★★☆ 4.2

A gate change in Terminal 3 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Fort Lauderdale Airport.

Review: Immigration queue was managed wellRobert from Jersey City, NJ | Immigration Arrivals | Reviewed July 7, 2026
★★★★☆ 4.2

The immigration line looked long at first, but staff opened extra desks and kept families together. On July 7, 2026, the queue at Fort Lauderdale Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenMala from Brooklyn, NY | Terminal Facilities | Reviewed January 12, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Terminal 1 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersCarlos from San Diego, CA | Lost and Found | Reviewed April 24, 2026
★☆☆☆☆ 1.2

I left a small bag near the baggage claim and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Fort Lauderdale Airport felt disconnected.

Complaint: Arrival pickup area was confusingMark from Austin, TX | Arrivals Pickup Traffic | Reviewed August 20, 2026
★★☆☆☆ 1.8

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Fort Lauderdale Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findMary from Phoenix, AZ | Ground Transportation | Reviewed January 12, 2026
★★☆☆☆ 1.6

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

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