OurAmericanTravels Detroit Metro Airport
Airport Guide

Detroit Metro Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Detroit Metro Airport.

DTWIATA code
USCountry section
North AmericaRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 20 miles (32 km) southwest of Downtown Detroit.

Address

  • 11050 Rogell Drive,
  • Detroit,
  • MI 48242,
  • USA

Airport Codes

  • IATA: DTW
  • ICAO: KDTW
Airport Reviews

Detroit Metro Airport Reviews & Rating

Read 17 traveler stories for Detroit Metro Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.5out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Review: Immigration queue was managed wellVictor from Seattle, WA | Immigration Arrivals | Reviewed March 9, 2026
★★★★☆ 4.2

The immigration line looked long at first, but staff opened extra desks and kept families together. On March 9, 2026, the queue at Detroit Metro Airport moved better than I expected for an international arrival.

Complaint: Charging points were brokenGeorge from Chicago, IL | Terminal Facilities | Reviewed June 28, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Terminal 3 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersChris from Denver, CO | Lost and Found | Reviewed September 29, 2026
★☆☆☆☆ 1.2

I left a small bag near the departure gate and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Detroit Metro Airport felt disconnected.

Complaint: Arrival pickup area was confusingStephen from Canton, CT | Arrivals Pickup Traffic | Reviewed March 9, 2026
★★☆☆☆ 1.8

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Detroit Metro Airport needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findPatricia from Toronto, ON | Ground Transportation | Reviewed July 7, 2026
★★☆☆☆ 1.6

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceTanya from Orlando, FL | Parking Payment | Reviewed September 29, 2026
★★☆☆☆ 1.7

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Detroit Metro Airport on September 29, 2026 took longer than the actual drive home.

Complaint: Food prices felt unreasonableAman from Jersey City, NJ | Food Price | Reviewed April 24, 2026
★★☆☆☆ 2.2

I expected airport prices, but the food options in Terminal A still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inRobert from Brooklyn, NY | Check-in Terminal | Reviewed July 7, 2026
★★★★☆ 4.4

The check-in counters in Terminal 3 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Detroit Metro Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierMala from San Diego, CA | Terminal Signs Connections | Reviewed January 12, 2026
★★★★☆ 4.4

I had a short connection and expected to get lost, but the signs inside Terminal 2 were easy to follow. The walking route, gate numbers, and transfer signs at Detroit Metro Airport were clear enough that I did not need to stop and ask for directions.

Review: Baggage claim was fast and organizedCarlos from Austin, TX | Baggage Claim | Reviewed April 24, 2026
★★★★☆ 4.4

After a long flight, I mostly wanted the bags to come out quickly. At Detroit Metro Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsMark from Phoenix, AZ | Departures Flight Status | Reviewed August 20, 2026
★★☆☆☆ 1.9

The departure board near the departure gate showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Detroit Metro Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longMary from Seattle, WA | Baggage Claim Customer Service | Reviewed January 12, 2026
★★☆☆☆ 1.7

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on January 12, 2026, that wait felt endless.

Complaint: Wheelchair assistance was not readyMichelle from Chicago, IL | Special Assistance | Reviewed May 16, 2026
★☆☆☆☆ 1.1

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Detroit Metro Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearAlba from Denver, CO | Lounges Customer Service | Reviewed August 20, 2026
★★☆☆☆ 1.6

The lounge desk in Terminal 3 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationRenee from Canton, CT | Security Wait Time | Reviewed February 18, 2026
★★☆☆☆ 1.7

The security checkpoint at Detroit Metro Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 2, but nobody explained which line was actually open. By the time I reached screening on February 18, 2026, several people around me were worried about missing boarding.

Complaint: Restroom condition was poorNina from Toronto, ON | Terminal Cleanliness | Reviewed May 16, 2026
★★☆☆☆ 1.9

The restroom closest to our gate in Terminal 1 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Detroit Metro Airport.

Review: Immigration queue was managed wellVictor from Orlando, FL | Immigration Arrivals | Reviewed September 14, 2026
★★★★☆ 4.3

The immigration line looked long at first, but staff opened extra desks and kept families together. On September 14, 2026, the queue at Detroit Metro Airport moved better than I expected for an international arrival.

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