OurAmericanTravels Dallas Love Field
Airport Guide

Dallas Love Field Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Dallas Love Field.

DALIATA code
USCountry section
North AmericaRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport 6 miles (10 km) northwest of Downtown Dallas.

Address

  • 8008 Herb Kelleher Way,
  • Dallas,
  • TX 75235,
  • USA

Airport Codes

  • IATA: DAL
  • ICAO: KDAL
Airport Reviews

Dallas Love Field Reviews & Rating

Read 15 traveler stories for Dallas Love Field, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.6out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Restroom condition was poorPatricia from Chicago, IL | Terminal Cleanliness | Reviewed June 28, 2026
★★☆☆☆ 1.6

The restroom closest to our gate in Main Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Dallas Love Field.

Review: Immigration queue was managed wellTanya from Denver, CO | Immigration Arrivals | Reviewed September 14, 2026
★★★★☆ 4

The immigration line looked long at first, but staff opened extra desks and kept families together. On September 14, 2026, the queue at Dallas Love Field moved better than I expected for an international arrival.

Complaint: Charging points were brokenAman from Canton, CT | Terminal Facilities | Reviewed March 9, 2026
★★☆☆☆ 1.5

Several charging points near the seating area in Terminal 3 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Review: Staff helped during a gate changeRobert from Toronto, ON | Airport Staff Gate Change | Reviewed June 28, 2026
★★★★☆ 4.3

A gate change in Terminal 2 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Dallas Love Field.

Complaint: Arrival pickup area was confusingMala from Orlando, FL | Arrivals Pickup Traffic | Reviewed September 29, 2026
★★☆☆☆ 2.1

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Dallas Love Field needs clearer pickup instructions for first-time visitors.

Complaint: Rental car shuttle was hard to findCarlos from Jersey City, NJ | Ground Transportation | Reviewed March 9, 2026
★☆☆☆☆ 1.4

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Lost and found gave mixed answersMark from Brooklyn, NY | Lost and Found | Reviewed July 7, 2026
★☆☆☆☆ 1.3

I left a small bag near the check-in hall and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Dallas Love Field felt disconnected.

Complaint: Food prices felt unreasonableMary from San Diego, CA | Food Price | Reviewed September 29, 2026
★★☆☆☆ 2

I expected airport prices, but the food options in Terminal A still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Review: Clean terminal and easy check-inMichelle from Austin, TX | Check-in Terminal | Reviewed April 24, 2026
★★★★★ 4.7

The check-in counters in Terminal 3 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Dallas Love Field did the basics well: signs, counters, seating, and a clear path to security.

Complaint: Parking payment machine failed twiceAlba from Phoenix, AZ | Parking Payment | Reviewed July 7, 2026
★★☆☆☆ 1.8

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Dallas Love Field on July 7, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedRenee from Seattle, WA | Baggage Claim | Reviewed January 12, 2026
★★★★☆ 4.2

After a long flight, I mostly wanted the bags to come out quickly. At Dallas Love Field, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsNina from Chicago, IL | Departures Flight Status | Reviewed April 24, 2026
★★☆☆☆ 1.7

The departure board near the rental car center showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Dallas Love Field, the screens and announcements need to match faster during gate changes.

Review: Clear signage made the connection easierVictor from Denver, CO | Terminal Signs Connections | Reviewed August 20, 2026
★★★★★ 4.5

I had a short connection and expected to get lost, but the signs inside Main Terminal were easy to follow. The walking route, gate numbers, and transfer signs at Dallas Love Field were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyGeorge from Canton, CT | Special Assistance | Reviewed January 12, 2026
★☆☆☆☆ 1.4

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Dallas Love Field should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearChris from Toronto, ON | Lounges Customer Service | Reviewed May 16, 2026
★★☆☆☆ 1.9

The lounge desk in Terminal 3 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Leave a review for Dallas Love Field with details about the terminal, date, parking, baggage claim, security, lost and found, lounge, or staff experience.
Airport Complaint Box

Raise a Complaint for Dallas Love Field

Use this box to organize airport complaints before contacting the airport team. Include terminal, date, airline, baggage tag, parking receipt, lost item details, or staff desk location.

Before submitting, keep flight details, terminal name, receipt numbers, baggage tag, lost item description, and any photos or screenshots ready.

Latest Directory Updates

Follow new additions, corrected codes, refreshed contact details, and country directory updates across the OurAmericanTravels travel database.