OurAmericanTravels Cologne Bonn Airport
Airport Guide

Cologne Bonn Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Cologne Bonn Airport.

CGNIATA code
GermanyCountry section
europeRegion

Social Media

  • Official social media channels are not listed on this page.

Contact Details

  • Email: information@koeln-bonn-airport.de
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line
  • Fax:
    US & CanadaUS and Canada contact line
    MexicoMexico contact line
    Global Toll-FreeGlobal toll-free contact line

Location

The airport is 15 km (9 miles) southeast of Cologne.

Address

  • Waldstrasse 247, 51147 Cologne, Germany

Airport Codes

  • IATA: CGN
  • ICAO: EDDK
Airport Reviews

Cologne Bonn Airport Reviews & Rating

Read 10 traveler stories for Cologne Bonn Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.7out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Review: Clean terminal and easy check-inStephen from Brooklyn, NY | Check-in Terminal | Reviewed March 9, 2026
★★★★★ 4.5

The check-in counters in Terminal 1 were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Cologne Bonn Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierPatricia from San Diego, CA | Terminal Signs Connections | Reviewed June 28, 2026
★★★★★ 4.5

I had a short connection and expected to get lost, but the signs inside International Terminal were easy to follow. The walking route, gate numbers, and transfer signs at Cologne Bonn Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyTanya from Austin, TX | Special Assistance | Reviewed September 29, 2026
★☆☆☆☆ 1.4

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Cologne Bonn Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsAman from Phoenix, AZ | Departures Flight Status | Reviewed March 9, 2026
★★☆☆☆ 2

The departure board near the security checkpoint showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Cologne Bonn Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longRobert from Seattle, WA | Baggage Claim Customer Service | Reviewed July 7, 2026
★☆☆☆☆ 1.3

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on July 7, 2026, that wait felt endless.

Complaint: Restroom condition was poorMala from Chicago, IL | Terminal Cleanliness | Reviewed September 29, 2026
★★☆☆☆ 1.7

The restroom closest to our gate in Terminal 2 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Cologne Bonn Airport.

Complaint: Lounge access rules were unclearCarlos from Denver, CO | Lounges Customer Service | Reviewed April 24, 2026
★★☆☆☆ 1.7

The lounge desk in Terminal 1 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationMark from Canton, CT | Security Wait Time | Reviewed July 7, 2026
★★☆☆☆ 1.8

The security checkpoint at Cologne Bonn Airport was the slowest part of my trip. Staff kept moving passengers between lanes in International Terminal, but nobody explained which line was actually open. By the time I reached screening on July 7, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeMary from Toronto, ON | Airport Staff Gate Change | Reviewed January 12, 2026
★★★★☆ 4.4

A gate change in Main Terminal could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Cologne Bonn Airport.

Review: Immigration queue was managed wellMichelle from Orlando, FL | Immigration Arrivals | Reviewed April 24, 2026
★★★★☆ 3.9

The immigration line looked long at first, but staff opened extra desks and kept families together. On April 24, 2026, the queue at Cologne Bonn Airport moved better than I expected for an international arrival.

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