OurAmericanTravels Chattanooga Airport
Airport Guide

Chattanooga Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Chattanooga Airport.

CHAIATA code
USCountry section
North AmericaRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line
  • Fax:
    US & CanadaUS and Canada contact line
    MexicoMexico contact line
    Global Toll-FreeGlobal toll-free contact line

Location

The airport is 5 miles (8 km) east of Downtown Chattanooga.

Address

  • 1001 Airport Road,
  • Chattanooga,
  • TN 37421,
  • USA

Airport Codes

  • IATA: CHA
  • ICAO: KCHA
Airport Reviews

Chattanooga Airport Reviews & Rating

Read 16 traveler stories for Chattanooga Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.5out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Review: Clear signage made the connection easierMala from Denver, CO | Terminal Signs Connections | Reviewed September 29, 2026
★★★★★ 4.6

I had a short connection and expected to get lost, but the signs inside Terminal 1 were easy to follow. The walking route, gate numbers, and transfer signs at Chattanooga Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyCarlos from Canton, CT | Special Assistance | Reviewed March 9, 2026
★★☆☆☆ 1.5

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Chattanooga Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearMark from Toronto, ON | Lounges Customer Service | Reviewed July 7, 2026
★★☆☆☆ 1.5

The lounge desk in Main Terminal gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Baggage claim took too longMary from Orlando, FL | Baggage Claim Customer Service | Reviewed September 29, 2026
★☆☆☆☆ 1.4

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on September 29, 2026, that wait felt endless.

Complaint: Restroom condition was poorMichelle from Jersey City, NJ | Terminal Cleanliness | Reviewed April 24, 2026
★★☆☆☆ 1.8

The restroom closest to our gate in Terminal 3 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Chattanooga Airport.

Review: Immigration queue was managed wellAlba from Brooklyn, NY | Immigration Arrivals | Reviewed July 7, 2026
★★★★☆ 4.2

The immigration line looked long at first, but staff opened extra desks and kept families together. On July 7, 2026, the queue at Chattanooga Airport moved better than I expected for an international arrival.

Complaint: Security line moved with no explanationRenee from San Diego, CA | Security Wait Time | Reviewed January 12, 2026
★★☆☆☆ 1.9

The security checkpoint at Chattanooga Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal 1, but nobody explained which line was actually open. By the time I reached screening on January 12, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeNina from Austin, TX | Airport Staff Gate Change | Reviewed April 24, 2026
★★★★☆ 4

A gate change in International Terminal could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Chattanooga Airport.

Complaint: Arrival pickup area was confusingVictor from Phoenix, AZ | Arrivals Pickup Traffic | Reviewed August 20, 2026
★★☆☆☆ 1.8

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Chattanooga Airport needs clearer pickup instructions for first-time visitors.

Complaint: Charging points were brokenGeorge from Seattle, WA | Terminal Facilities | Reviewed January 12, 2026
★★☆☆☆ 1.5

Several charging points near the seating area in Terminal A did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersChris from Chicago, IL | Lost and Found | Reviewed May 16, 2026
★★☆☆☆ 1.5

I left a small bag near the departure gate and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Chattanooga Airport felt disconnected.

Complaint: Food prices felt unreasonableStephen from Denver, CO | Food Price | Reviewed August 20, 2026
★★☆☆☆ 2.2

I expected airport prices, but the food options in Terminal 2 still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Complaint: Rental car shuttle was hard to findPatricia from Canton, CT | Ground Transportation | Reviewed February 18, 2026
★☆☆☆☆ 1.4

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceTanya from Toronto, ON | Parking Payment | Reviewed May 16, 2026
★★☆☆☆ 1.5

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Chattanooga Airport on May 16, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedAman from Orlando, FL | Baggage Claim | Reviewed September 14, 2026
★★★★☆ 4.4

After a long flight, I mostly wanted the bags to come out quickly. At Chattanooga Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inRobert from Jersey City, NJ | Check-in Terminal | Reviewed February 18, 2026
★★★★★ 4.7

The check-in counters in Terminal A were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Chattanooga Airport did the basics well: signs, counters, seating, and a clear path to security.

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