OurAmericanTravels Bristol Airport
Airport Guide

Bristol Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Bristol Airport.

BRSIATA code
UKCountry section
EuropeRegion

Contact Details

  • Email: enquiries@bristolairport.com
  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line

Location

The airport is 8 miles (13 km) south of Bristol.

Address

  • Bristol, BS48 3DY, UK

Airport Codes

  • IATA: BRS
  • ICAO: EGGD
Airport Reviews

Bristol Airport Reviews & Rating

Read 13 traveler stories for Bristol Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.7out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Rental car shuttle was hard to findMark from Toronto, ON | Ground Transportation | Reviewed January 12, 2026
★★☆☆☆ 1.7

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceMary from Orlando, FL | Parking Payment | Reviewed April 24, 2026
★★☆☆☆ 1.8

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Bristol Airport on April 24, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedMichelle from Jersey City, NJ | Baggage Claim | Reviewed August 20, 2026
★★★★☆ 4.2

After a long flight, I mostly wanted the bags to come out quickly. At Bristol Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inAlba from Brooklyn, NY | Check-in Terminal | Reviewed January 12, 2026
★★★★★ 4.5

The check-in counters in International Terminal were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Bristol Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierRenee from San Diego, CA | Terminal Signs Connections | Reviewed May 16, 2026
★★★★★ 4.5

I had a short connection and expected to get lost, but the signs inside Main Terminal were easy to follow. The walking route, gate numbers, and transfer signs at Bristol Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyNina from Austin, TX | Special Assistance | Reviewed August 20, 2026
★☆☆☆☆ 1.4

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Bristol Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsVictor from Phoenix, AZ | Departures Flight Status | Reviewed February 18, 2026
★★☆☆☆ 2

The departure board near the lost and found desk showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Bristol Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longGeorge from Seattle, WA | Baggage Claim Customer Service | Reviewed May 16, 2026
★☆☆☆☆ 1.3

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on May 16, 2026, that wait felt endless.

Complaint: Restroom condition was poorChris from Chicago, IL | Terminal Cleanliness | Reviewed September 14, 2026
★★☆☆☆ 1.7

The restroom closest to our gate in Terminal 1 needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Bristol Airport.

Complaint: Lounge access rules were unclearStephen from Denver, CO | Lounges Customer Service | Reviewed February 18, 2026
★★☆☆☆ 1.7

The lounge desk in International Terminal gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Security line moved with no explanationPatricia from Canton, CT | Security Wait Time | Reviewed June 28, 2026
★★☆☆☆ 1.8

The security checkpoint at Bristol Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Main Terminal, but nobody explained which line was actually open. By the time I reached screening on June 28, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeTanya from Toronto, ON | Airport Staff Gate Change | Reviewed September 14, 2026
★★★★☆ 4.4

A gate change in Terminal A could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Bristol Airport.

Review: Immigration queue was managed wellAman from Orlando, FL | Immigration Arrivals | Reviewed March 9, 2026
★★★★☆ 3.9

The immigration line looked long at first, but staff opened extra desks and kept families together. On March 9, 2026, the queue at Bristol Airport moved better than I expected for an international arrival.

Leave a review for Bristol Airport with details about the terminal, date, parking, baggage claim, security, lost and found, lounge, or staff experience.
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