OurAmericanTravels Billy Bishop Airport
Airport Guide

Billy Bishop Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Billy Bishop Airport.

YTZIATA code
CanadaCountry section
North AmericaRegion

Contact Details

  • US & CanadaUS and Canada contact line
  • MexicoMexico contact line
  • Global Toll-FreeGlobal toll-free contact line
  • Fax:
    US & CanadaUS and Canada contact line
    MexicoMexico contact line
    Global Toll-FreeGlobal toll-free contact line

Location

The airport is 3 km (1.5 miles) southwest of Downtown Toronto.

Address

  • 1 Island Airport, Toronto, Ontario, M5V 1A1 , Canada

Airport Codes

  • IATA: YTZ
  • ICAO: CYTZ
Airport Reviews

Billy Bishop Airport Reviews & Rating

Read 14 traveler stories for Billy Bishop Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.4out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Parking payment machine failed twiceStephen from Jersey City, NJ | Parking Payment | Reviewed June 28, 2026
★★☆☆☆ 1.8

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Billy Bishop Airport on June 28, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedPatricia from Brooklyn, NY | Baggage Claim | Reviewed September 14, 2026
★★★★☆ 4.2

After a long flight, I mostly wanted the bags to come out quickly. At Billy Bishop Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Complaint: Departure boards lagged behind announcementsTanya from San Diego, CA | Departures Flight Status | Reviewed March 9, 2026
★★☆☆☆ 1.7

The departure board near the security checkpoint showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Billy Bishop Airport, the screens and announcements need to match faster during gate changes.

Review: Clear signage made the connection easierAman from Austin, TX | Terminal Signs Connections | Reviewed June 28, 2026
★★★★★ 4.5

I had a short connection and expected to get lost, but the signs inside Terminal A were easy to follow. The walking route, gate numbers, and transfer signs at Billy Bishop Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyRobert from Phoenix, AZ | Special Assistance | Reviewed September 29, 2026
★☆☆☆☆ 1.4

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Billy Bishop Airport should not feel like a last-minute favor.

Complaint: Lounge access rules were unclearMala from Seattle, WA | Lounges Customer Service | Reviewed March 9, 2026
★★☆☆☆ 1.9

The lounge desk in Terminal 2 gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

Complaint: Baggage claim took too longCarlos from Chicago, IL | Baggage Claim Customer Service | Reviewed July 7, 2026
★☆☆☆☆ 1.3

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on July 7, 2026, that wait felt endless.

Complaint: Restroom condition was poorMark from Denver, CO | Terminal Cleanliness | Reviewed September 29, 2026
★★☆☆☆ 1.7

The restroom closest to our gate in International Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Billy Bishop Airport.

Review: Immigration queue was managed wellMary from Canton, CT | Immigration Arrivals | Reviewed April 24, 2026
★★★★☆ 4.1

The immigration line looked long at first, but staff opened extra desks and kept families together. On April 24, 2026, the queue at Billy Bishop Airport moved better than I expected for an international arrival.

Complaint: Security line moved with no explanationMichelle from Toronto, ON | Security Wait Time | Reviewed July 7, 2026
★★☆☆☆ 1.8

The security checkpoint at Billy Bishop Airport was the slowest part of my trip. Staff kept moving passengers between lanes in Terminal A, but nobody explained which line was actually open. By the time I reached screening on July 7, 2026, several people around me were worried about missing boarding.

Review: Staff helped during a gate changeAlba from Orlando, FL | Airport Staff Gate Change | Reviewed January 12, 2026
★★★★☆ 4.4

A gate change in Terminal 3 could have been messy, but one staff member stood near the old gate and redirected passengers. It was simple, practical help, and it kept a lot of people from walking in circles around Billy Bishop Airport.

Complaint: Arrival pickup area was confusingRenee from Jersey City, NJ | Arrivals Pickup Traffic | Reviewed April 24, 2026
★★☆☆☆ 1.7

The arrivals pickup area was confusing. Rideshare, hotel shuttles, and private cars seemed to overlap, and drivers kept circling because the signs were not specific enough. Billy Bishop Airport needs clearer pickup instructions for first-time visitors.

Complaint: Charging points were brokenNina from Brooklyn, NY | Terminal Facilities | Reviewed August 20, 2026
★☆☆☆☆ 1.4

Several charging points near the seating area in Terminal 1 did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersVictor from San Diego, CA | Lost and Found | Reviewed January 12, 2026
★☆☆☆☆ 1.4

I left a small bag near the rental car center and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Billy Bishop Airport felt disconnected.

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