OurAmericanTravels Addis Ababa Airport
Airport Guide

Addis Ababa Airport Terminal & Travel Guide

Find contact details, airport codes, location, website, and travel information for Addis Ababa Airport.

ADDIATA code
EthiopiaCountry section
africaRegion

Online

  • Website:

Social Media

  • Official social media channels are not listed on this page.

Contact Details

  • Contact details are not available on this page.

Location

The airport is 6 km (4 miles) southeast of central Addis Ababa.

Address

  • Address details are not available on this page.

Airport Codes

  • IATA: ADD
  • ICAO: HAAB

Contact Numbers

US & CanadaUS and Canada contact line
MexicoMexico contact line
Global Toll-FreeGlobal toll-free contact line
Airport Reviews

Addis Ababa Airport Reviews & Rating

Read 13 traveler stories for Addis Ababa Airport, including complaints about security lines, baggage claim, parking, terminal signs, lost and found, lounges, pickup areas, and airport staff.

2.3out of 5

Rating updated from airport traveler stories below, with stronger weight on security flow, baggage claim, terminal facilities, parking, staff communication, and complaint follow-up.

Airport service
Security flow
Baggage handling
Complaint: Charging points were brokenRenee from Denver, CO | Terminal Facilities | Reviewed August 20, 2026
★★☆☆☆ 1.7

Several charging points near the seating area in Terminal A did not work. Passengers kept moving from outlet to outlet trying to charge phones before boarding. It is a small facility issue, but it matters when boarding passes and ride apps are on those phones.

Complaint: Lost and found gave mixed answersNina from Canton, CT | Lost and Found | Reviewed January 12, 2026
★☆☆☆☆ 1.2

I left a small bag near the immigration line and contacted lost and found the same day. One person said it had not been turned in, another said to wait 48 hours, and the online form never produced a useful update. The process at Addis Ababa Airport felt disconnected.

Complaint: Food prices felt unreasonableVictor from Toronto, ON | Food Price | Reviewed May 16, 2026
★★☆☆☆ 1.9

I expected airport prices, but the food options in Terminal 2 still felt excessive. A basic sandwich and drink cost much more than expected, and there were not many cheaper choices nearby. For families waiting through delays, that adds up fast.

Complaint: Rental car shuttle was hard to findGeorge from Orlando, FL | Ground Transportation | Reviewed August 20, 2026
★★☆☆☆ 1.6

Finding the rental car shuttle took too much guessing. The signs pointed generally outside, but not to the exact pickup lane, and airport staff gave different directions. After a long flight, ground transportation should be easier than this.

Complaint: Parking payment machine failed twiceChris from Jersey City, NJ | Parking Payment | Reviewed February 18, 2026
★★☆☆☆ 1.7

The parking garage payment machine rejected two cards and then printed a blank receipt. There was a help button, but it took a while before anyone answered. Leaving Addis Ababa Airport on February 18, 2026 took longer than the actual drive home.

Review: Baggage claim was fast and organizedStephen from Brooklyn, NY | Baggage Claim | Reviewed May 16, 2026
★★★★★ 4.6

After a long flight, I mostly wanted the bags to come out quickly. At Addis Ababa Airport, the carousel started within a reasonable time, the belt number was easy to find, and staff kept the walkway clear for passengers collecting luggage.

Review: Clean terminal and easy check-inPatricia from San Diego, CA | Check-in Terminal | Reviewed September 14, 2026
★★★★☆ 4.4

The check-in counters in Terminal A were easy to find, and the terminal felt clean during my visit. It was not a luxury experience, but Addis Ababa Airport did the basics well: signs, counters, seating, and a clear path to security.

Review: Clear signage made the connection easierTanya from Austin, TX | Terminal Signs Connections | Reviewed February 18, 2026
★★★★☆ 4.4

I had a short connection and expected to get lost, but the signs inside Terminal 3 were easy to follow. The walking route, gate numbers, and transfer signs at Addis Ababa Airport were clear enough that I did not need to stop and ask for directions.

Complaint: Wheelchair assistance was not readyAman from Phoenix, AZ | Special Assistance | Reviewed June 28, 2026
★☆☆☆☆ 1.3

Wheelchair assistance was requested in advance, but nobody was waiting when we arrived. We asked at two counters and still waited while boarding time got closer. Special assistance at Addis Ababa Airport should not feel like a last-minute favor.

Complaint: Departure boards lagged behind announcementsRobert from Seattle, WA | Departures Flight Status | Reviewed September 14, 2026
★★☆☆☆ 1.9

The departure board near the immigration line showed one gate while the announcement mentioned another. People started moving, then stopped, then moved again. At Addis Ababa Airport, the screens and announcements need to match faster during gate changes.

Complaint: Baggage claim took too longMala from Chicago, IL | Baggage Claim Customer Service | Reviewed March 9, 2026
★★☆☆☆ 1.7

Our bags did not appear for more than an hour, and the screen at baggage claim kept showing the same carousel number. The frustrating part was that no airport employee seemed to know if the belt was delayed or if the bags had been moved. For a late arrival on March 9, 2026, that wait felt endless.

Complaint: Restroom condition was poorCarlos from Denver, CO | Terminal Cleanliness | Reviewed June 28, 2026
★★☆☆☆ 1.6

The restroom closest to our gate in Main Terminal needed attention badly. Paper was on the floor, two stalls were out of service, and the sink area looked like it had not been checked in hours. It gave a poor impression of Addis Ababa Airport.

Complaint: Lounge access rules were unclearMark from Canton, CT | Lounges Customer Service | Reviewed September 29, 2026
★★☆☆☆ 1.6

The lounge desk in Terminal A gave different answers about access rules than the airline app showed. After waiting in line, we were told a pass type was not accepted there. The rules should be clearer before passengers walk across the terminal.

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